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Some of the tenants say they haven't had working AC in months.
DISTRICT HEIGHTS, Md. — Thursday night, the temperature inside some of the North Hills Apartments in District Heights, weren't much cooler than the outside temperature, even with the AC turned on.
"It's 89, 89 degrees and this is on a cool day," said one woman, who asked us not to use her name. She is the one who first brought the issue to WUSA9's attention.
She told WUSA9 she still didn't have working AC as of August 1.
"I'm the one who started it and my AC still hasn't been fixed!" she explained, frustrated.
WUSA9 first introduced you to tenants at North Hills Apartments on July 10. They told WUSA9 they hadn't had a working AC in months, and the property management wasn't doing anything to fix the issue.
On July 11, Prince George's County's Department of Inspections and Enforcement (DPIE) says a violation was issued to the complex, because 83 apartments didn't have working AC units.
On July 17, a spokesperson for the county told WUSA9 that DPIE had found the complex to be in compliance.
"They showed up a lot it was probably every day," said Sherman Willett who lives in a different building than her, but also in the North Hills Apartments complex.
"It was nonstop footwork but as soon as they got in compliance it all stopped," his neighbor explained.
"I've filed complaints I've put in maintenance orders," said Willett.
He told WUSA9 that about three weeks ago, he was given a portable AC unit.
"I only got it because I caught the maintenance people in the parking lot," he explained.
On the other side of the complex, Leah Craig was in a much better situation.
"It's better than what it has been," she said, as she showed WUSA9 her thermostat Thursday night.
She says her AC was fixed shortly after several complaints to management, complaints to the county and two interviews with WUSA9.
"We were out of AC for months," she said.
"Honestly with the help of you all and just everyone in our community who has been reaching out to you all and on social media, it's taken us a lot of teamwork to get us here and try and get people to do what they're supposed to do" said Craig.
But, she and the other tenants told WUSA9 there are still some very clear issues.
"It's been a journey and that journey isn't over," said Craig.
Her neighbor added, "we need you [WUSA9] this is really sad and we need help here and I feel like you are our only option".
A spokesperson for North Hills Management shared the following statement with WUSA9 on Thursday:
"We are continuing to address HVAC issues as they arise and utilizing portable units as needed to ensure code compliance."
If you are dealing with a similar issue, file a complaint with 311.
The county says unless they have a complaint through 311, they won't know that your issue exists.
If you live in an apartment complex in Prince George's County and do not have air conditioning, click here to contact PGC311.
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