Letterboxd Goes Down

Message on site says it's undergoing 'scheduled maintenance'; users report the app is not working either

Fans of popular movie-reviews social network Letterboxd were frustrated Thursday by an extended outage that has left the service inaccessible.

A message on the Letterboxd site said, “We’re taking a short break between rounds. Letterboxd is down for scheduled maintenance. We’ll be back soon!” It was accompanied by a photo still of Robert De Niro in Martin Scorsese’s “Raging Bull.” Other attempts to access the site returned a “500 Internal Server Error” message, which is a nonspecific HTTP error code. Users reported that the Letterboxd app was not functioning, either.

Reps for Letterboxd did not immediately respond to a request for more information. According to posts on social media, the service first began experiencing technical issues as early as 2:20 p.m. ET Thursday.

Letterboxd — which has attracted celebrity fans including Scorsese, Margot Robbie, Olivia Rodrigo, Ava DuVernay and Christopher McQuarrie — says it has more than 10 million registered accounts. The company was founded in 2011 by New Zealand natives Matthew Buchanan and Karl von Randow, who last year sold a 60% controlling stake to Canadian investment firm Tiny in a deal pegging the company’s value at over $50 million.

Users took to social media to express their dismay about the Letterboxd outage — with many of them, of course, using clips from movies: